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Skuffy Autobody


FAQs

I realize that having an accident, big or small; can be an emotional experience
sometimes even traumatic.
I will do all I can to make the process go as smooth as possible. If you have special needs we will do our very best to help. With our emphasis on safety, honesty, quality and service.
I am committed to exceeding my customer’s expectations
on every vehicle we fix
.
Click on a question from the list below to see the answer



Will my car be fixed correctly?
Will the color match?
How long will my car take to be fixed?
Do I need an appointment for an estimate?
How long does an estimate take?
Do you deal with insurance companies?
How do I get my vehicle to you?
How do I get a rental car?
If I don’t have rental coverage how can I get home from your shop?
How is payment accepted?
When is payment expected?


Will my car be fixed correctly?
At Skuffy auto body we repair vehicles back to pre accident condition and offer a lifetime warrantee on all repairs.

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Will the color match?
We guarantee 100% color match. The reason is simple; we use top of the line Spies Hecker paint products in all our repairs.
 

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How long will my car take to be fixed?
That depends on how much damage there is. We pride ourselves in getting your car back to you as soon as possible.

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Do I need an appointment for an estimate?
The best thing to do is give us a call and we will get you in as soon as possible. Always working around your schedule to best fit your needs.

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How long does an estimate take?
Most estimates take about 15 minutes. Sometimes a little longer depending on the amount of damage.

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Do you deal with insurance companies?
Yes. We work with all insurance companies. We are a direct repair shop for many of the insurance company’s.

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How do I get my vehicle to you?
We can pick up your vehicle at you home or place of business and deliver it when it is completed.

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How do I get a rental car?
First be sure you have rental coverage with your insurance company. The rental company will pick you up at the shop and get you into a vehicle as quickly as possible. Usually with in 10 minutes.
When you are picking up your vehicle after repairs are done, you can leave the rental car with us to be picked up by the rental company.
 

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If I don’t have rental coverage how can I get home from your shop?
We will be happy to drive to you home or to work.

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How is payment accepted?
Insurance settlement checks, major credit cards and personal checks are accepted.


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When is payment expected?
After you have inspected and test driven your vehicle and you are 100% happy with the job.

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We never ask for a deposit for parts or for repairs to begin.
You trust us and we trust you.


 

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